Membership

Login Troubleshooting

• I can't get into my account. Can you help me log in?
• Can you reset my password?

Considering Membership

• I'm Certified. Am I automatically a Member, too?
• Which Membership subscription plan is right for me?
• How much is Membership?

Account Settings

• I purchased a Professional Membership. How do I set it up?
• Can I transfer my Membership?
• When will my Membership access expire?
• How do I update my information? (Email address, billing address, shipping address, payment methods, etc.)

Business/Enterprise (Team) Membership Management

• I purchased a Business or Enterprise Membership. How do I set it up?
• How do I add/remove Members to my team Membership?
• I'm a Member - why can't I see Member content?

Using Your Membership

• How can IOFM help me with my 1099 question?
• How do I print the Master Guides?
• I'm using a Members-only Excel template. Why can't I click the buttons?
• Why aren't my Member discounts being applied to my cart?
• How do I use Ask the Expert?