Certification & E-Learning

Certification at APP2P Conferences

• I'm registered for a Certification class at an APP2P Conference. Why can't I see the practice quiz, training video or exam?
• I'm registered for a Certification class at an APP2P Conference. Why haven't I gotten my e-textbook?

Considering Certification

• Do I need to be a Member to take an e-learning class?
• What do the Certification programs come with?
• Am I eligible for this Certification?

My Certifications

• How do I list my Certification on my LinkedIn or in my email signature?
• When does my Certification expire?
• My Certification expired! What do I do?
• Where is my certificate?
• When will my certificate update?

Using Your E-Learning Program

• What are the technology requirements for e-learning courses?
• Why is my quiz is showing as in progress when I've already completed it?
• I purchased an e-learning course. How do I set it up?
• What are your supported browsers?
• Where is my e-learning course/Certification program?
• How long do I have to take my e-learning course/Certification program?

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Taking Your Exam

• Can I see what questions I missed on the exam?
• I've never taken my Certification exam, but it says that I already took it once. Why?
• I opened my final exam, and the screen is blank.
• Will I be able to review my exam answers before I submit?
• What should I do if I fail the exam?
• Are exams open book?

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Self-Reporting CEUs

• Do you offer NASBA CPE credit for CPAs?
• What is the cost to renew my Certification?
• Why doesn't my Certification class count for CEUs?
• What happens if my Certification gets audited?
• How do I get CEUs for attending one of the APP2P Conferences?
• Why can't I add my CEU record to my certification?

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