Payment & Billing

Buyer's Guide Billing

• How do I renew my Buyer's Guide subscription?

Refunds, Transfers & Exchanges

• Can we transfer or change the subscription manager (owner/administrator) of our IOFM Membership?
• Can Certification programs be transferred?
• What is your refund policy?
• Can I cancel my Membership?

General

• Do you offer payment plans?
• How can I pay my invoice?
• Can I have a PDF copy of my invoice or receipt?
• Can I have a copy of your W-9?

Membership Billing

• When is my Membership purchase subject to sales tax?
• How can I create an invoice for my Membership renewal?
• How do I turn enable/disable automatic annual membership payments?
• How do I renew my Membership?
• How do I upgrade my Membership?
• I received an expiration notice, but I already paid for my Membership renewal.