Why can't I see the white papers and webinars that I've already completed under my CEUs?

It is the responsibility of the Certification-holder to log all of their CEUs before their expiration date. No activity will be logged automatically for you. If you can't see something that you've completed within your current compliance period under the "Manage CEUs" in My Account > My E-Learning Center > My Certifications, you will need to self-report it.